Payment Posting & Reconciliation
Every dollar earned, accurately tracked. We post payments, catch discrepancies, and keep your books clean.
Introduction
Knowing what’s paid, what’s pending, and what’s missing is essential to financial clarity. At Shangrila, our payment posting and reconciliation service ensures every dollar that enters your system is properly recorded and matched to the correct patient account. We handle ERAs, EOBs, and manual payments — verifying adjustments, identifying underpayments, and flagging discrepancies immediately. Our goal is complete financial accuracy that supports decision-making and avoids audit risks.


Key Features
- ERA and manual posting for all major insurance carriers
- Accurate claim-to-payment matching for full transparency
- Adjustment and write-off verification to prevent revenue leakage
- Underpayment alerts for timely recovery follow-up
- Daily reconciliation reports for clear financial snapshots

Benefits
- Eliminate payment errors with expert reconciliation processes
- Identify missed income through underpayment detection
- Stay audit-ready with clean financial records
- Understand revenue flow through daily summaries and balance reports
- Boost financial control without overwhelming your in-house team
How It Works
Receive Remittance Info
We gather ERA, EOB, and manual payment data securely.
Post Payments to Accounts
Payments are matched against billed claims and posted accurately.
Apply Adjustments
Write-offs, patient responsibility, and payer reductions are recorded.
Identify Issues
Underpayments or mismatches are flagged for immediate attention.
Send Reconciliation Report
You receive a daily or weekly report of all payment activity.