Electronic Claim Submission & Follow-Up
Submit cleaner claims, get paid faster, and reduce rejections. We handle your entire claim cycle — from first click to final payment.
Introduction
Claim submission isn’t hitting “send.” It’s accuracy, compliance, and constant follow-up. One small error or missed detail can delay your payments by weeks or even months. At Shangrila Medical Billing, we ensure that every claim submitted is thoroughly reviewed, properly formatted, and sent using payer-preferred methods — electronic or manual. But we don’t stop at submission. We actively track each claim post-submission, monitor payer responses, and initiate follow-ups to resolve pending or ignored claims. With our follow-through, you get quicker reimbursements, fewer denials, and no revenue left hanging.Our system ensures every claim moves swiftly — and correctly — through the pipeline.
Key Features
- Clean Claim Scrubbing before submission to catch missing info or errors
- Electronic or manual claim filing based on payer-specific formats and preferences
- Real-time claim tracking for full visibility on status and progress
- Automated alerts and reminders for aging or stalled claims
- Dedicated follow-up team that chases pending payments on your behalf
Benefits
- Faster reimbursements due to prompt and accurate claim filing
- Minimized claim denials through pre-submission checks
- Increased cash flow by accelerating the revenue cycle
- Increased cash flow by accelerating the revenue cycle
- Better payer relationships through consistent communication and clean documentation
- Transparency and control with claim status tracking and reports
How It Works
Receive Billing Data
We securely collect patient info, procedure codes, and charges from your system.
Verify and Format Claims
Each claim is reviewed and converted into the correct format (837P, CMS-1500, etc.).
Submit to Payers
Claims are sent through secure electronic channels or mailed, depending on payer rules.
Track and Monitor
We continuously track submitted claims and flag any issues or delays.
Follow Up on Delays
Our team contacts payers for any unpaid or pending claims and ensures resolution.